SYDNEY WIDE DELIVERY SERVICE
SAME DAY DELIVERY in Sydney Region FOR ORDER PLACE BEFORE 2PM- Weekday and by 12pm on weekend
FLAT RATE DELIVERY FEE – $10 PER DELIVERY- Sydney Region
At Angkor Flowers & Crafts, we offer delivery service to ease and comfort our customer at a low cost. We do deliver fresh flowers to Sydney Region only at this stage, and Australia wide for most of hampers, artificial arrangements and craft products.
To assure the smooth and guarantee on-time delivery, we are encouraging customers to place your order as early as possible.
DELIVERY DATE AND TIME
At the checkout page, customers can input the date when they wish the flowers to be delivered on. Please note this delivery date is only effective for order delivery in Sydney Region only, if you wish to deliver in particular day, especially for SAME DAY SERVICE. Other locations and states may not be effective. We commit to ship your products as soon as we can.
Our delivery time to HOME from Monday to Friday is from 7am to 7pm, on Saturday is 9am to 5pm.
FOR BUSINESS – the delivery during Weekday only is from 9am to 5pm.
Delivery at an order time is not available at this stage as our courier services could not promise the exact time of delivery. However, we encourage our customers to send a reasonable request of delivery time by filling in the “Order note field” in checkout page, and we will try our best to fulfil their request.
Please note, we cannot guarantee for the time delivery.
For this reason, we wish our customers to place their orders as an early as possible, to guarantee that we may delivery on their requests.
Nation-wide service is now available for most of products, including hampers (except fruit hampers), artificial arrangements and craft products.
We also extend our nation-wide service for a flat rate of only $16.95. For all delivery except fresh flowers and fruit hampers, it comes with insurance and accurate tracking service.
An additional order of flowers arrangements, hampers, artificial flowers will incur the delivery charge of $5.95 per item. This due to we have to pack and send in separate packages, which usually the customers have to pay for a full delivery fee for an additional product. However, we offer discount and take care partial of delivery fee.
Our delivery is fast, with guaranteed next day delivery for the Sydney region. We may have fast service to Melbourne and Brisbane (1 -2 days).
Further specific delivery requests may also be available. Please call Sophea on 0420 734343 or (02) 8866 0131 to discuss these needs.
SUNDAY AND PUBLIC HOLIDAY
We don’t deliver on Sunday and public holidays.
However, we may do delivery on special occasions such as Mother’s day, Father’s Day or Valentine’s Day. Please call us for delivery information. Extra charges may apply.
HELP FOR DELIVERY
We do not responsible for incorrect delivery address. So please kindly check your delivery detail and notify us all necessary information as possible. It will be helpful if you could advise necessary information for delivery, including the time that the recipient will be home, telephone contact and so on. If you are living in an apartment, we may call to check when you are at home before sending fresh flowers to you.
If you are not at home when we deliver flowers to you, our courier man will leave flowers at the place where they redeem to be safe. Alternatively, we will contact senders to ask further advice or leave a message for recipient to rearrange for the next delivery. It is critical to ensure freshness for our flowers, therefore we wish to maintain a quality product to our customers.
Change may be applied for Redelivery service.
For this reason, we ask you to provide details and helpful information for us when you order online or from an order form. Customers can complete at the order note, whether they wish our courier person to leave products at front door, at office or any specific note.
For specific queries please do not hesitate to contact us on (02) 8866 0131 and we are happy to help where possible.